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Medical device interface design documented to IEC 62366-1

SaMD (Software as a Medical Device) Interface Design

Pubrica’s SaMD interface design service supports SaMD and digital therapeutics companies, medical device manufacturers, diagnostic software companies and regulatory/quality teams with interface design documented to IEC 62366-1 / IEC TR 62366-2. Deliverables include the user interface specification, use-error and task-analysis documentation, formative and summative usability evaluation and a usability engineering file for submission. Our UX/UI designers, medical illustrators and 3D animators carry out the work in-house; a named subject specialist leads your project from brief to delivery, and a second, independent reviewer checks each deliverable before it reaches you.

  • User interface specification covering intended users — included in every engagement
  • Use-error and task-analysis documentation feeding the device risk management file — included in every engagement
  • Formative usability evaluation reports across design iterations — included in every engagement
  • Prepared to named standards, including IEC 62366-1 / IEC TR 62366-2
  • Project-based pricing: we provide a written quote after a short scoping call
Included in Scope Not Included

User interface specification covering intended usersIncluded

Use-error and task-analysis documentation feeding the device risk management fileIncluded

Formative usability evaluation reports across design iterationsIncluded

Summative usability study designIncluded

A fixed price before scopingNot included

Brief → scoping → draft → delivered

Included in every project
  • User interface specification covering intended users
  • Use-error and task-analysis documentation feeding the device risk management file
  • Formative usability evaluation reports across design iterations
  • Summative usability study design
  • Usability engineering file assembled as certification/submission evidence
Scoped quoteQuoted after a short scoping call
10–15 business daysFrom brief to final delivery
6 deliverablesItemised on this page
ISO 9001:2015Quality management certified · cert. H3CR9TCU20251212INDQM10N

Deliverables

SaMD Interface Design Deliverables

Each deliverable below is prepared in-house by Pubrica’s medical illustrators, 3D animators and UX/UI designers.

User interface specification covering intended users User interface specification covering intended users, tasks, and use environments.
Use-error and task-analysis documentation feeding the device risk management file Use-error and task-analysis documentation feeding the device risk management file.
Formative usability evaluation reports across design iterations Formative usability evaluation reports across design iterations.
Summative usability study design Summative usability study design, execution support, and results report.
Usability engineering file assembled as certification/submission evidence Usability engineering file assembled as certification/submission evidence.
Final interface design and interaction specifications ready for development handoff Final interface design and interaction specifications ready for development handoff.

Who We Serve

Organisations We Support with SaMD Interface Design

We support companies and teams that design, build or submit software used as a medical device.

SaMD and digital therapeutics companiesThey are preparing for FDA clearance or EU MDR certification.
Medical device manufacturersThey build companion apps or on-device software interfaces.
Diagnostic software companiesThey design clinician-facing decision-support interfaces.
Connected device makersThey need patient-facing interfaces for home-use monitoring.
Regulatory/quality teamsThey need a usability engineering file to support a submission.

Compliance and Standards

Compliance Standards for SaMD Interface Design

The usability, human factors and electronic records requirements that apply to SaMD interfaces.

IECIECTR

IEC 62366-1 / IEC TR 62366-2

This is the core usability engineering standard for medical devices and SaMD, and it governs how user interface design, task analysis and use-error risk evaluation must be documented.

FDAHFUE

FDA Human Factors / Usability Engineering guidance

FDA expects summative human-factors testing with representative users for devices (including SaMD) where use error could cause harm, paralleling IEC 62366-1's requirements for the US market.

CFRP

21 CFR Part 11

Where a SaMD interface captures or displays data used for regulatory records (e.g., audit trails, electronic signatures), the UI must support Part 11's requirements for electronic record integrity and authentication.

ISO9001:2015

Quality management (cert. H3CR9TCU20251212INDQM10N)

Pubrica’s certified quality management system governs how each project is run, reviewed and documented.

Responsible Use of AI

Our Approach to AI Use in SaMD Interface Design

We use generative AI tools only for drafting and iteration, and never where the output could be mistaken for verified clinical data or a real patient.

How We Use AI ToolsWe use AI tools for layout variations, colour systems and first-pass drafts, which a specialist then corrects against the brief and the applicable brand or clinical standards.
Where We Do Not Use AIWe do not use AI to generate any image, figure or quote presented as real clinical data, a real patient or a verified result, and no material is released without a named reviewer’s sign-off.
Your AI Use DeclarationYour declaration states the tool used, the stage at which it was used and the human oversight applied, because MLR/PRC reviewers, funders and regulators increasingly expect this to be stated.

Why We Do Not Publish AI Accuracy Figures

Accuracy figures for AI design and content tools are usually reported by the vendors that sell them.

For this reason, we do not quote an accuracy figure of our own. We tell you which tool was used on your project, at which stage, and what the named reviewer changed afterwards.

Our Process

How a SaMD Interface Design Project Works

Each project follows four steps, with a draft review before final production so that any misunderstanding of the brief is corrected early.

Step one

Submit Your Brief and Reference Material

Tell us what the interface needs to support, who will use it and anything that must or must not appear, and send any existing assets, brand guidelines or source material we should work from.

Step two

Scoping Consultation

We confirm the audience and the applicable standards and, for scoped projects, the factors that determine the final quote.

Step three

Concept and First Draft

A subject specialist and the production team prepare the first version against the brief, and it is reviewed internally for accuracy before it is sent to you.

Step four

Revisions and Final Delivery

We incorporate your revisions and deliver the files listed on this page, including the working files, so the material can be updated later without starting again.

Request a Free Scoping Assessment for Your SaMD Interface

We confirm the cost, timeline and applicable standards before you commit. The assessment is free and takes two business days.

What We Need From You
The briefThe purpose of the material and its intended audience
Reference materialExisting assets, brand or style guidelines, prior approved versions
The audienceClinician, patient, payer, investor or internal team
ConstraintsAnything that must or must not appear, and the standards that apply
The deadlineYour deadline, including any congress or submission window
Approval routeWho approves the work, and whether MLR/PRC review is involved

Our Experts

Your SaMD Interface Design Team

The same named team of specialists works on your project from scoping to delivery.

Subject expertA subject matter expert matched to your topic

Determines what the work can claim on the basis of the evidence, and advises you clearly when the brief asks for something the evidence does not support.

OwnsScope, judgement, interpretation
Reviews againstThe applicable standards for this work
FieldMatched to your topic
Dr. DivyaPhD in Life Science · second reviewer

Reviews the work independently of the first pass, with particular attention to factual accuracy. Any disagreements are logged and adjudicated by a third reviewer.

OwnsIndependent second review
Reviews againstThe applicable checklist
Adjudicated byA third reviewer
Dr. AntonyProduction and delivery lead

Responsible for file formats, compliance with the destination’s specification and the handover of working files, so that the delivered files match your brief.

OwnsProduction and delivery
Reviews againstThe destination's own specification
Second-checked byA second production reviewer
Mr. JohnCompliance and standards reviewer

Checks that each deliverable meets the standards that apply to it, such as MLR requirements, WCAG or the relevant regulatory guidance.

OwnsStandards and compliance review
Reviews againstThe standards listed on this page
ToolsThe current published guidance for each

Evidence Base

Why SaMD Interface Design Matters

Each point below is drawn from published sources or from our team’s review practice. We can share the source or the responsible reviewer on request.

01 User interface specification under IEC 62366-1Under IEC 62366-1, the usability standard used to support EU MDR compliance, manufacturers must produce a user interface specification with testable technical requirements, such as display legibility or alarm audibility, not just a general design direction.
02 Use errors managed as safety risksIEC 62366-1 requires manufacturers to identify intended users, their tasks and use environments, analyze those tasks for possible use errors, and manage user interface errors as safety risks within ISO 14971 risk management, alongside other hazards.
03 Formative and summative usability evaluationThe standard distinguishes formative evaluations (done during design to catch errors early) from a required summative evaluation with real users that must demonstrate the design ensures safety and usability; results and corrective actions are recorded in a usability engineering file that serves as certification evidence.
04 Starting usability engineering earlyUsability engineering is advised to start early in the development lifecycle because starting late risks ending up with a device or interface that does not meet actual user needs, which the standard treats as a preventable design-process failure rather than an acceptable late-stage finding.

Packages

SaMD Interface Design Pricing Based on Project Scope

This service is priced after a short scoping call, because the cost depends on the factors listed below.

Scoped

SaMD (Software as a Medical Device) Interface Design

The final price depends on the following factors.

Scoped quoteAfter a short, free scoping call

Delivery Set at scoping, typically 10–15 business days

  • ✓Device risk classification and therefore depth of required usability evidence (formative-only vs. full formative + summative testing program)
  • ✓Number of distinct user groups/use environments that must be analyzed (e.g., clinician vs. patient home use vs. caregiver)
  • ✓Whether this is a net-new interface design or a usability remediation of an existing, already-marketed product
  • ✓Target regulatory markets (FDA, EU MDR, both) and associated documentation formats required
  • ✓Scope of testing required: number of summative usability study participants and iterations needed to close out identified use errors
Get a scoped quote

Quality Assurance

Our Service Commitments

Our revision commitment, its limits and the remedy are set out before work begins.

Our revision commitment

Free Revisions Against the Agreed Brief and Named Standards

Within the agreed scope, we revise at no additional cost any work that does not match the brief or a standard named on this page.

01

The brief is confirmed before production

We confirm the brief at scoping so that any misunderstanding is resolved before production starts.

02

A named reviewer approves the work before delivery

The review is carried out against the standards listed on this page.

03

AI use is disclosed

We tell you which tool was used, at which stage, and what the reviewer changed afterwards.

04

Working files are handed over

You receive the working files, so the material can be updated later without starting again.

Client Testimonials

“The illustration was scientifically accurate and the revisions were fast. It went into the deck without a single correction from medical affairs.”
RogersMarketing lead, medical device company

USA

SaMD (Software as a Medical Device) Interface Design FAQs

Frequently Asked Questions About SaMD Interface Design

If your question is not answered here, please ask an expert. No quote is required.

Pubrica’s SaMD interface design service supports SaMD and digital therapeutics companies, medical device manufacturers, diagnostic software companies and regulatory/quality teams with interface design documented to IEC 62366-1 / IEC TR 62366-2. Deliverables include the user interface specification, use-error and task-analysis documentation, formative and summative usability evaluation and a usability engineering file for submission. Our UX/UI designers, medical illustrators and 3D animators carry out the work in-house; a named subject specialist leads your project from brief to delivery, and a second, independent reviewer checks each deliverable before it reaches you.

The core deliverable is a user interface specification covering intended users, tasks and use environments. The full list appears on this page under Deliverables.

Under IEC 62366-1, the usability standard used to support EU MDR compliance, manufacturers must produce a user interface specification with testable technical requirements, such as display legibility or alarm audibility, not just a general design direction.

Our specialists apply these published findings and the relevant regulatory guidance when planning and reviewing each project.

The cost depends on several variables: device risk classification and the resulting depth of usability evidence (formative-only vs. full formative + summative testing program); the number of distinct user groups and use environments to be analyzed (e.g., clinician vs. patient home use vs. caregiver); whether the work is a new interface design or usability remediation of an existing, marketed product; and the target regulatory markets (FDA, EU MDR, both) and documentation formats required.

A short scoping call allows us to quote accurately for your project before you commit.

SaMD and digital therapeutics companies commission it when preparing for FDA clearance or EU MDR certification.

Medical device manufacturers commission it when building companion apps or on-device software interfaces.

This is the core usability engineering standard for medical devices and SaMD, and it governs how user interface design, task analysis and use-error risk evaluation must be documented.

Our specialists apply this standard from the start of the project rather than correcting for it after review.

Request a Free Scoping Assessment for Your SaMD Interface

We confirm the cost, timeline and applicable standards before you commit. The assessment is free and takes two business days.

Get a free quote

Regulations

Check your project against this rule

  1. 1Your work
  2. 2Your details
  3. 3Send
What do you need?

Material you send is held under signed confidentiality, with access limited to the assigned team and encrypted transfer. It is not used to train anything and is not passed to third-party tools. Ask for the agreement before you send anything you would rather cover first.