Terms & Condition

2.3 Client Responsibilities

To facilitate timely and accurate delivery, the Client agrees to:

• Provide complete, accurate, and timely information, data, and clarifications needed to execute the project;
• Designate a single point of contact for communication, feedback, and approvals;
• Review and respond to Pubrica’s drafts or queries within the mutually agreed time frame; and
• Obtain any third-party permissions or ethical clearances necessary for the project.

Delays in communication, incomplete data, or new data submissions after initiation may result in revised timelines or additional costs, which will be discussed before continuation.

2.4 Revisions and Change Requests

Pubrica provides revisions within the scope defined in the Work Order.

• Minor revisions or clarifications (e.g., language corrections, format changes, minor figure edits) are included within the quoted cost if requested within the stipulated revision window (typically 7–14 days from delivery).
• Major revisions involving new data, changed journal or regulatory guidelines, re-analysis, or redirection of objectives will be treated as a change order and quoted separately.
• For R&D or analytical projects, where new insights may emerge, Pubrica will advise the Client if additional iterations or analyses are scientifically warranted and obtain approval before proceeding.

2.5 Delivery and Acceptance

• Draft and final deliverables will be submitted in electronic format (Word, PDF, Excel, PPT, JMP/SPSS output, or as specified).
• The Client shall acknowledge receipt and review deliverables within the agreed time frame.
• If no feedback or objections are received within five (5) business days of delivery (or the period stated in the Work Order), the deliverable shall be deemed accepted.
• Once accepted, Pubrica’s obligations for that phase are complete, except for any post-delivery revisions covered under the agreement.

2.6 Communication and Documentation

All project communications, clarifications, and document exchanges will occur through authorized Pubrica channels (official email, secure portal, or client dashboard).
For regulatory, confidential, or high-sensitivity work, encrypted transfer methods will be used as mutually agreed.

2.7 Commitment to Quality and Ethics

Pubrica maintains a multi-level Quality Assurance (QA) and Ethical Compliance process covering:

• Editorial accuracy and originality checks (plagiarism ≤ 10% unless specified otherwise),
• Adherence to international reporting guidelines (ICMJE, CONSORT, PRISMA, STROBE, ARRIVE, etc.),
• Statistical and methodological validation, and
• Confidential data handling under ISO and GDPR-aligned procedures.

Our deliverables are created to support scientific transparency, regulatory compliance, and client confidence.

2.8 Client-Driven Inputs and Responsibility

Pubrica works in a collaborative, research-oriented model, where ideas, data interpretations, and journal strategies may originate from either the Client or Pubrica.
To maintain scientific integrity and accountability, the following terms apply:

1. Client-Driven Direction:
   • When the Client provides or insists on specific concepts, study designs, datasets, analyses, hypotheses, interpretations, or journal targets—whether verbally, in writing, or through shared materials—Pubrica will execute such directions in good faith and on a best-effort basis.
   • In these cases, the Client retains full scientific and ethical responsibility for the direction, content accuracy, data authenticity, and outcomes resulting from such instructions.
   • Pubrica shall not be held liable for manuscript rejections, reviewer comments, loss of novelty, or reputational implications arising from Client-driven choices, data, or claims.
2. Pubrica-Advised Direction:
   • When Pubrica recommends research strategies, analysis methods, or journal selection, such advice is based on available information at the time of consultation and established best practices.
   • The Client acknowledges that scientific and editorial decisions—including reviewer opinions and journal acceptance—are subjective and beyond Pubrica’s control.
   • Pubrica’s responsibility is limited to ensuring methodological soundness, clarity, and compliance—not the eventual acceptance, citation impact, or reviewer agreement.
3. Shared Responsibility & Documentation:
   • Significant Client instructions or deviations from the agreed scope will be documented in writing or email before execution.
   • Absence of written objection within two (2) business days shall be treated as the Client’s consent.
   • Any rework or changes required later due to Client-initiated directions will constitute additional scope and may attract revised timelines and fees.
4. Editorial Independence:
   • Pubrica reserves the right to decline implementing directions that violate scientific ethics, plagiarism norms, or regulatory standards.
   • This ensures all work delivered maintains Pubrica’s standards of quality, integrity, and compliance with COPE, ICMJE, and institutional guidelines.

2.9 Communication, Representation, and Authorized Interfaces

Pubrica’s services are scientific and research-driven in nature, requiring collaboration with individuals who possess the technical, methodological, or subject-matter understanding necessary for effective execution and review.
To maintain accuracy, efficiency, and accountability, the following terms apply:

1. Authorized Scientific Contact:
   • The Client shall designate a primary authorized representative who is technically qualified to review, interpret, and approve Pubrica’s communications, deliverables, and recommendations.
   • Pubrica will engage primarily with this representative (e.g., principal investigator, author, R&D manager, or technical lead).
2. Non-Technical or Legal Representatives:
   • Pubrica welcomes the presence of legal, compliance, or procurement representatives in discussions related to contracts, payments, and confidentiality, but such representatives shall not interfere with or override scientific or methodological communication, which must remain between subject-matter professionals.
   • If the Client chooses to route all communication through such representatives, Pubrica shall not be responsible for delays, misinterpretations, or loss of technical clarity arising from such intermediaries.
   • Any delay caused by extended legal or non-technical mediation shall result in corresponding extensions of timeline and may incur additional administrative charges if project milestones are affected.
3. Documentation and Proof of Communication:
   • All official communications, queries, and deliverable submissions made through Pubrica’s authorized email addresses, client portal, or project dashboard shall be considered valid and binding proof of communication.
   • Pubrica maintains timestamped records of all exchanges for quality assurance, audit, and dispute resolution purposes.
4. Scope of Responsibility:
   • Pubrica commits to the accuracy, professionalism, and timely delivery of work within the agreed scope and timeline.
   • However, responsibility does not extend to outcomes or delays resulting from Client-side internal approvals, inter-departmental reviews, or involvement of third-party representatives beyond Pubrica’s control.

2.10.  Timelines, Dependencies, and External Factors

Pubrica strives to deliver all project components within the agreed timelines stated in the quotation or work order. However, due to the dynamic nature of research, analytics, and publication-related services, certain outcomes and durations are influenced by factors beyond Pubrica’s control.

Accordingly:

1. Timelines Within Pubrica’s Control
   • Pubrica shall commit to timelines related to internal activities, such as drafting, analysis, editing, review, formatting, quality control, and submission (if authorized).
   • Any changes or extensions caused by new data, client-requested modifications, or scope expansions will be communicated promptly, and revised timelines will be agreed mutually.
2. Timelines Beyond Pubrica’s Control
   • Pubrica shall not be held liable or responsible for delays or outcomes arising from:
     • Journal peer-review processes, editorial or production backlogs, or publication queue times;
     • Reviewer or editor response delays;
     • External regulatory reviews, ethical board decisions, or third-party dependencies (e.g., database access, platform downtime, courier delays);
     • Client-side approvals, internal discussions, or representative-level interventions that extend the review period.
   • In all such cases, Pubrica’s responsibility ends once deliverables under its scope are completed and communicated as per agreed milestones.
3. Extension of Project Period
   • If a project is delayed for reasons not attributable to Pubrica, the project period shall be automatically extended without penalty, and any reactivation or continuation after long inactivity (more than 30 days) may require rescheduling and additional administrative fees.
4. Publication and Regulatory Dependencies
   • Pubrica cannot guarantee journal acceptance, impact factor achievement, peer-review turnaround time, regulatory clearance, or indexing timelines, as these decisions are at the sole discretion of third-party entities.
   • Pubrica’s commitment is to deliver scientifically sound, well-structured, and compliant work within its professional control.