Patient-Creator Video Production & Co-Creation
Pubrica’s patient-creator video service supports pharma and biotech brands, medtech companies, patient advocacy organizations and marketing teams in producing video co-created with real patients and disclosed in line with the FTC Endorsement Guides (16 CFR Part 255). Deliverables cover patient creator vetting, documented informed consent and compensation agreements, the co-created video and FTC-compliant disclosure language. Our medical writers, video producers and content strategists produce the work in-house; a named subject specialist leads your project from brief to delivery, and a second, independent reviewer checks it before it reaches you.
- Patient creator identification and vetting appropriate to the campaign's health topic — included in every engagement
- Documented informed consent covering health disclosure — included in every engagement
- Negotiated and documented compensation agreement with the patient creator — included in every engagement
- Prepared to named standards, including FTC Endorsement Guides (16 CFR Part 255)
- Project-based pricing: we provide a written quote after a short scoping call
Patient creator identification and vetting appropriate to the campaign's health topicIncluded
Documented informed consent covering health disclosureIncluded
Negotiated and documented compensation agreement with the patient creatorIncluded
Co-created video content reflecting the patient's own voice and experienceIncluded
A fixed price before scopingNot included
Brief → scoping → draft → delivered
- Patient creator identification and vetting appropriate to the campaign's health topic
- Documented informed consent covering health disclosure
- Negotiated and documented compensation agreement with the patient creator
- Co-created video content reflecting the patient's own voice and experience
- FTC-compliant disclosure language implemented across all distribution points
Deliverables
Patient-Creator Video Production Deliverables
Each deliverable below is produced in-house by Pubrica’s medical writers, video producers and content strategists.
Who We Serve
Who We Support with Patient-Creator Video Production
We produce patient-creator video for organisations that need real patient voices in health communication.
Compliance and Standards
Compliance Standards for Patient-Creator Video Production
The disclosure, promotional claim and consent requirements that apply to patient-creator content.
FTC Endorsement Guides (16 CFR Part 255)
The FTC Endorsement Guides govern disclosure of material connections (payment, free product, other compensation) between the patient creator and the sponsoring company. They apply directly because this service is a paid relationship with a real patient who publishes content under their own identity.
FDA OPDP promotional claim standards
Any health or treatment claims a patient creator makes on camera about a product are promotional claims subject to the same fair-balance and substantiation rules as any other branded content, regardless of the patient's authentic voice or personal experience.
HIPAA / informed consent for use of personal health narrative
Because the content centers on a real patient's personal health story, explicit informed consent covering what health information is disclosed, how footage may be used, and for how long, is required beyond standard talent releases.
Quality management (cert. H3CR9TCU20251212INDQM10N)
Pubrica’s certified quality management system governs how each project is run, reviewed and documented.
Responsible Use of AI
Our Approach to AI Use in Patient-Creator Video Production
We use generative AI tools only for drafting and iteration, and never where the output could be mistaken for verified clinical data or a real patient.
Why We Do Not Publish AI Accuracy Figures
Accuracy figures for AI design and content tools are usually reported by the vendors that sell them.
For this reason, we do not quote an accuracy figure of our own. We tell you which tool was used on your project, at which stage, and what the named reviewer changed afterwards.
Our Process
How a Patient-Creator Video Project Works
Each project follows four steps, with a draft review before final production so that any misunderstanding of the brief is corrected early.
Submit Your Brief and Reference Material
Tell us what the video needs to communicate, who will see it and anything that must or must not appear, and send any existing assets, brand guidelines or source material we should work from.
Scoping Consultation
We confirm the audience and the applicable standards and, for scoped projects, the factors that determine the final quote.
Concept and First Draft
A subject specialist and the production team prepare the first version against the brief, and it is reviewed internally for accuracy before it is sent to you.
Revisions and Final Delivery
We incorporate your revisions and deliver the files listed on this page, including the working files, so the material can be updated later without starting again.
Request a Free Scoping Assessment for Your Patient-Creator Video
We confirm the cost, timeline and applicable standards before you commit. The assessment is free and takes two business days.
Our Experts
Your Patient-Creator Video Team
The same named team of specialists works on your project from scoping to delivery.
Determines what the work can claim on the basis of the evidence, and advises you clearly when the brief asks for something the evidence does not support.
Reviews the work independently of the first pass, with particular attention to factual accuracy. Any disagreements are logged and adjudicated by a third reviewer.
Responsible for file formats, compliance with the destination’s specification and the handover of working files, so that the delivered files match your brief.
Checks that each deliverable meets the standards that apply to it, such as MLR requirements, WCAG or the relevant regulatory guidance.
Evidence Base
Why Patient-Creator Video Production Matters
Each point below is drawn from published sources or from our team’s review practice. We can share the source or the responsible reviewer on request.
Packages
Patient-Creator Video Production Pricing Based on Project Scope
This service is priced after a short scoping call, because the cost depends on the factors listed below.
Patient-Creator Video Production & Co-Creation
The final price depends on the following factors.
Scoped quoteAfter a short, free scoping call
Delivery Set at scoping, typically 5–10 business days
- ✓Patient recruitment and vetting complexity (existing creator vs. first-time patient voice)
- ✓Depth and sensitivity of informed consent required (medical history disclosure, footage usage rights, duration of rights)
- ✓Compensation structure negotiated with the patient creator (flat fee, usage-based, ongoing relationship)
- ✓Number of deliverables and distribution channels (single video vs. multi-asset campaign across the patient's own channels and the brand's)
- ✓Legal/regulatory review requirements (FTC disclosure implementation, FDA promotional claim review, MLR approval)
Quality Assurance
Our Service Commitments
Our revision commitment, its limits and the remedy are set out before work begins.
Our revision commitment
Free Revisions Against the Agreed Brief and Named Standards
Within the agreed scope, we revise at no additional cost any work that does not match the brief or a standard named on this page.
01
The brief is confirmed before production
We confirm the brief at scoping so that any misunderstanding is resolved before production starts.
02
A named reviewer approves the work before delivery
The review is carried out against the standards listed on this page.
03
AI use is disclosed
We tell you which tool was used, at which stage, and what the reviewer changed afterwards.
04
Working files are handed over
You receive the working files, so the material can be updated later without starting again.
Client Testimonials
Patient-Creator Video Production & Co-Creation FAQs
Frequently Asked Questions About Patient-Creator Video Production
If your question is not answered here, please ask an expert. No quote is required.
Pubrica’s patient-creator video service supports pharma and biotech brands, medtech companies, patient advocacy organizations and marketing teams in producing video co-created with real patients and disclosed in line with the FTC Endorsement Guides (16 CFR Part 255). Deliverables cover patient creator vetting, documented informed consent and compensation agreements, the co-created video and FTC-compliant disclosure language. Our medical writers, video producers and content strategists produce the work in-house; a named subject specialist leads your project from brief to delivery, and a second, independent reviewer checks it before it reaches you.
The core deliverables begin with identification and vetting of a patient creator suited to the campaign’s health topic. The full list appears on this page under Deliverables.
The FTC's updated Endorsement Guides require disclosure whenever an endorser has a 'material connection' with the advertiser (such as payment); if a poster with that connection features or tags a brand, a clear and conspicuous disclosure is required, and incentivized reviews/endorsements must disclose the incentive or are considered likely deceptive.
Our specialists apply these published findings and the relevant regulatory guidance when planning and reviewing each project.
The cost depends on several variables: patient recruitment and vetting complexity (existing creator vs. first-time patient voice); the depth and sensitivity of informed consent required (medical history disclosure, footage usage rights, duration of rights); the compensation structure negotiated with the patient creator (flat fee, usage-based, ongoing relationship); and the number of deliverables and distribution channels (single video vs. multi-asset campaign across the patient’s own channels and the brand’s).
A short scoping call allows us to quote accurately for your project before you commit.
Pharma and biotech brands seeking authentic patient-voice content for disease-awareness or product campaigns
Patient advocacy and disease-education organizations commission it to produce real-patient-story video content.
The FTC Endorsement Guides govern disclosure of material connections (payment, free product, other compensation) between the patient creator and the sponsoring company. They apply directly because this service is a paid relationship with a real patient who publishes content under their own identity.
Our specialists apply this standard from the start of the project rather than correcting for it after review.
Related Services
Related Digital Health Experience Services
Other Digital Health Experience services, and related services elsewhere at Pubrica.
1SAME STAGECreate & communicate
Healthcare KOL video productionExpert video prepared for MLR review. Patient engagement & health literacy designPatient materials written to a target reading level.2ELSEWHERE IN DIGITAL HEALTH EXPERIENCEa different stage
MoA & disease state artAccurate mechanism of action and disease state illustration. Interactive medical UI/UX designInterface design for clinicians and patients.Insights
Further Reading on Visual Content Production
Request a Free Scoping Assessment for Your Patient-Creator Video
We confirm the cost, timeline and applicable standards before you commit. The assessment is free and takes two business days.