Interactive Medical UI/UX Design
Pubrica designs interactive medical interfaces, including patient portals, mHealth apps, SaMD interfaces, clinician-facing EHR tools and payer platforms, for digital health startups, medical device manufacturers, health systems, payers and pharma teams. Each project delivers UX research findings and clinical workflow maps, information architecture and wireframes, a high-fidelity UI design system with interactive prototypes, a usability testing report, a WCAG accessibility review and developer-ready handoff assets, designed to WCAG 2.2. Our medical illustrators, 3D animators and UX/UI designers work in-house. A named subject specialist manages your project from brief to delivery, and a second, independent reviewer checks the work before it reaches you.
- UX research findings and clinical workflow/journey maps — included in every engagement
- Information architecture and wireframes — included in every engagement
- High-fidelity UI design system and interactive prototypes — included in every engagement
- Produced to named standards, including WCAG 2.2
- Scoped pricing: a quote provided after a short scoping call
UX research findings and clinical workflow/journey mapsIncluded
Information architecture and wireframesIncluded
High-fidelity UI design system and interactive prototypesIncluded
Usability testing report with the target clinical/patient populationIncluded
A flat price with no scoping callNot included
Brief → scoping → draft → delivered
- UX research findings and clinical workflow/journey maps
- Information architecture and wireframes
- High-fidelity UI design system and interactive prototypes
- Usability testing report with the target clinical/patient population
- Accessibility
Deliverables
Six Core Medical UI/UX Design Deliverables
Every item below is produced in-house by Pubrica’s medical illustrators, 3D animators and UX/UI designers and checked by a second, independent reviewer before delivery.
Who We Serve
Five Client Groups We Support with Medical UI/UX Design
The organizations below commission this service, and each project is planned around the audience who will use the material.
Compliance and Standards
Medical UI/UX Design Standards and Guidelines
The regulatory codes, guidelines and quality standards that apply to this service.
WCAG 2.2
Patient-facing portals and apps must be accessible to users with disabilities and varying health literacy, so designs should be checked against federal and international accessibility standards, including WCAG.
FDA human factors / usability guidance for medical devices
Interfaces that qualify as Software as a Medical Device (SaMD) are subject to FDA usability validation requirements, which must be addressed during design.
IEC 62366
The international standard for human factors engineering of medical devices, cited by healthcare UX agencies as governing usability design and testing for device-software interfaces.
HIPAA
Any interface displaying, storing, or transmitting protected health information must be designed around HIPAA's privacy, permissioning, and audit requirements.
Quality management (cert. H3CR9TCU20251212INDQM10N)
Governs how each project is managed, reviewed and documented.
Responsible Use of AI
Our Approach to AI Use in Medical UI/UX Design
Generative tools are useful for drafting and iteration. They are not used anywhere the output could be mistaken for verified clinical data or a real patient.
Why we do not publish AI accuracy figures
Accuracy figures for AI design and content tools are usually reported by the vendors that sell them.
For this reason we do not quote an accuracy figure of our own. We tell you which tool was used on your project, at which stage, and what a named reviewer changed afterwards.
Our Process
Medical UI/UX Design Process: Four Steps with Draft Review
Each project moves from brief and scoping to a reviewed first draft, then to revisions and final delivery.
Submit Your Brief and Reference Material
Send us what the interface needs to communicate, who will see it and anything that must or must not appear, together with any existing assets, brand guidelines or source material we should work from.
Initial Scoping Discussion
We confirm the audience, the applicable standards and, for scoped work, the factors that determine the final price, so the quote is agreed before work begins.
Concept and First Draft
A subject specialist and the production team build the first version against the brief, reviewed internally for accuracy before it reaches you.
Revisions and Final Delivery
We incorporate your revisions and deliver the files listed on this page, including the working files, so the material can be updated later without starting again.
Request a Free Scoping Assessment for Your Medical UI/UX Design Project
We confirm the cost, timeline and applicable standards before you commit to anything. The assessment is free and is completed within two business days.
Our Experts
Your Medical UI/UX Design Team
The same named team of specialists stays with your project from scoping to delivery.
Determines which claims the evidence supports. The subject expert is matched to your topic and tells you clearly when the brief asks for something the evidence does not support.
Reviews the work independently of the first pass and reconciles the two, because most errors in this work are factual rather than errors of reasoning. Disagreements are logged and adjudicated.
Responsible for file formats, compliance with the destination specification and the handover of working files, so that the delivered files match what you requested.
Confirms that the work meets the standards that apply to it, whether MLR, WCAG, a regulatory guidance or the body that governs the specific deliverable.
Evidence Base
The Evidence and Expertise Behind Our Medical UI/UX Design Services
Each point below is sourced from published research or guidance, or owned by a named role on the team. We can direct you to the source or the reviewer on request.
Packages
Medical UI/UX Design Pricing Based on Project Scope
This service is priced after a short scoping call, because the cost depends on the project factors listed below.
Interactive Medical UI/UX Design
The final price is set by the project factors listed below.
Scoped quoteAfter a short, free scoping call
Delivery Set at scoping, typically 10–15 business days
- ✓Number of platforms/products (patient portal vs. clinician app vs. device interface vs. multi-platform system)
- ✓Depth of clinical workflow research required (shift observation, multi-stakeholder interviews, journey mapping)
- ✓Regulatory classification of the software (general wellness app vs. SaMD requiring FDA/IEC 62366 usability validation)
- ✓Integration complexity with existing clinical systems (EHR/EMR, data exchange, interoperability mapping)
- ✓Accessibility and compliance testing scope (WCAG audits, HIPAA-driven permissioning design, usability testing with target clinical population)
Quality Assurance
Our Service Commitment and Revision Policy
The revision commitment that applies to every project, with its scope and remedy stated in advance.
The Pubrica revision commitment
Free Revision Where Work Does Not Meet the Agreed Brief or Named Standard
Within the agreed scope, we revise at no extra cost any work that does not match the brief or a standard named on this page.
01
The brief is confirmed before production
Confirming the brief at scoping prevents misunderstandings that would otherwise require rework after delivery.
02
A named reviewer signs off before you see it
The review is made against the standards listed on this page.
03
AI use is disclosed
We tell you which tool was used, at which stage, and what a human reviewer changed afterwards.
04
You receive the working files
The material can be updated later without starting again or paying for the work twice.
Client Stories
FAQs
Frequently Asked Questions About Medical UI/UX Design
If your question is not answered here, ask an expert — no quote required.
Pubrica designs interactive medical interfaces, including patient portals, mHealth apps, SaMD interfaces, clinician-facing EHR tools and payer platforms, for digital health startups, medical device manufacturers, health systems, payers and pharma teams. Each project delivers UX research findings and clinical workflow maps, information architecture and wireframes, a high-fidelity UI design system with interactive prototypes, a usability testing report, a WCAG accessibility review and developer-ready handoff assets, designed to WCAG 2.2. Our medical illustrators, 3D animators and UX/UI designers work in-house. A named subject specialist manages your project from brief to delivery, and a second, independent reviewer checks the work before it reaches you.
The core deliverables are UX research findings and clinical workflow/journey maps; the full list appears under “Deliverables” on this page.
HIPAA-compliant design work, covering how protected health information is displayed, permissioned and audited, has to start during the discovery phase of a healthcare product rather than be retrofitted later.
This requirement is documented in published research and regulatory guidance, so our specialists address it as a defined part of every project.
The cost depends on several project-specific factors: Number of platforms/products (patient portal vs. clinician app vs. device interface vs. multi-platform system); Depth of clinical workflow research required (shift observation, multi-stakeholder interviews, journey mapping); Regulatory classification of the software (general wellness app vs. SaMD requiring FDA/IEC 62366 usability validation); Integration complexity with existing clinical systems (EHR/EMR, data exchange, interoperability mapping).
A single flat price would not reflect these differences, so we agree the price in a short scoping call before you commit to anything.
Digital health startups commission it to build patient-facing portals and mHealth apps.
Medical device manufacturers commission it to design SaMD interfaces for regulatory submission.
Patient-facing portals and apps must be accessible to users with disabilities and varying health literacy, so designs should be checked against federal and international accessibility standards, including WCAG.
We apply this standard from the start of each project rather than correcting for it after a reviewer raises it.
Related services
Related Digital Health Experience Services
Other services in the Digital Health Experience group, and related services elsewhere on the site.
1SAME STAGEVisualize & design
MoA & disease state artAccurate mechanism of action and disease state illustration. Healthcare branding & packaging designHealthcare branding and packaging designed for compliance in print and on screen.2ELSEWHERE IN DIGITAL HEALTH EXPERIENCEa different stage
Healthcare KOL video productionExpert KOL video prepared for MLR review. Patient engagement & health literacy designPatient materials written to a defined reading level.Insights
Further Reading on Medical UI/UX Design
Request a Free Medical UI/UX Design Scoping Assessment
Receive a free assessment of cost, timeline and applicable standards within two business days.