Quality Assurance

ISO

Pubrica is certified for information security (ISO/IEC 27001:2013 Information Security Management System) as well as for quality management (ISO 9001:2015 Quality Management System). We consider both aspects, viz. quality and Information Security, as most critical and important for our clients.

Quality Management SystemISO 9001:2015 certified

Information Security Management SystemISO/IEC 27001:2013 certified

ISO/IEC 27001:2013 Information Security Management System (ISMS)

We have achieved the ISO/IEC 27001:2013 milestone for establishing robust Information Security Management System (ISMS). We adhere to the highest standards of information security, client confidentiality, and trust. Your manuscript is your most important asset and we will always treat it with the greatest integrity.

ISO/IEC 27001:2013 includes management of information security in processes related to Information Technology, Client Servicing, Operations, Human Resources, and Administration. Our ISMS follows the approach of “develop, establish, implement, operate, monitor, review, maintain, and improve”.

We are already an ISO 9001:2015 certified organization, and the current ISO/IEC 27001:2013 certification has further reinstated the fact that we continuously strive to ensure customer satisfaction and enhance customer experience by delivering high-quality, innovative services.

How do our clients benefit from ISO/IEC 27001:2013 certification?

• We have secure operations and strict compliance policies ensuring that your manuscripts are 100% safe with us.
• Our business continuity planning ensures there are no disruptions and that your documents are delivered on time, every time.
• We have a world-class information technology system in place to ensure superior quality and higher security.
• Our trust and confidentiality commitment aims to serve you better and longer.
• We have globally recognized and acknowledged security processes/protocols for ensuring zero security breaches.