Quality and Ethical Standards

Our mission is to help researchers get published and succeed in sharing their work with the world. We are committed to the highest standards of quality and ethics in every aspect of our service.

Introduction and Objectives

PUBRICA is dedicated to instilling the values that underpin these guidelines within its workforce. As a mission-driven organization, our primary goal is to facilitate researchers in achieving publication success on a global scale. We are committed to integrating quality and ethical standards into every facet of our service delivery.

Mission of PUBRICA

PUBRICA’s mission is centered on expediting, ensuring fairness, and enhancing the utility of research communication. Through our unique approach, we offer specialized services and technology to support researchers throughout their publication journey. Our distinctiveness in the industry is exemplified by:

Professional Editors: All PUBRICA papers are meticulously edited by trained, full-time professional editors, ensuring consistent, top-tier quality for each manuscript.
Expert Team: Headquartered in the US, our team comprises over 250 US-trained researchers, providing research editing by experts with Native English proficiency.
Customer-Centric Approach: Our Research Communication Partners offer personalized concierge support, ensuring a seamless experience for our clients.
Trust and Reputation: PUBRICA is the preferred partner for many of the world’s leading research institutions, societies, and publishers, reflecting our commitment to ethical, high-quality services.

Our Team

PUBRICA’s team encompasses Academic Editors, Academic Translation Advisors, Illustrators, Quality Control Supervisors, Formatting Specialists, Customer Support Specialists, and Research Communication Partners.

Roles in Academic Editing

Academic Editor (AE):

AEs play a crucial role in academic manuscript editing within their respective fields of study. Their responsibilities include:
Conducting primary editing on academic manuscripts to meet PUBRICA standards.
Applying field-specific knowledge for high-quality editing aligned with customer and journal expectations.
Collaborating with Customer Service to address customer inquiries and provide tailored manuscript service solutions.
Utilizing PUBRICA’s latest technology for efficient and high-quality edits.

Academic Editor (AE):

Submission-ready edited manuscripts on time.
Timely and collegial solutions to customer problems.
Going beyond expectations to meet customer needs.

Academic Translation Advisor (ATA):

ATAs provide Premium Translation services.

Research Communication Partner (RCP):

RCPs assist customers along the editing process, being the main contact for any service-related inquiries and guaranteeing customer contentment.

Customer Support Representative (CSR):

CSRs act as the initial point of contact, offering excellent support in multiple languages. They interact closely with PUBRICA customers, providing expertise on our services, policies, and websites.

Quality Guarantee

PUBRICA stands behind a 100% satisfaction guarantee, ensuring dependable author services of the highest quality.

Editing Guarantee: If a paper edited by PUBRICA is rejected due to English language errors, we will re-edit it for free.
Formatting Guarantee: We assure you that your paper will adhere to your intended journal’s formatting guidelines, and should any problems arise, we’ll reformat it at no extra cost.
Translation Guarantee: Every paper submitted for translation is eligible for a PUBRICA editing certificate, and we offer free re-editing if the English requires improvement.
Figure Preparation Guarantee: Formatted figures and tables meet journal requirements, and we resolve any issues for free.

Highest Levels of Customer Service

PUBRICA strives for the highest standards of customer experience, supporting authors in navigating our services, answering questions, restoring trust, and offering expertise throughout the publication process.

Ethics PUBRICA is deeply committed to ethical practices in its business and research. Policies and procedures are in place to ensure ethical behavior, and we actively discourage the use of services that lack transparency in writing or rewriting papers.
COPE Partners/Membership PUBRICA and its parent company are Associate Corporate members of the Committee on Publication Ethics (COPE), aligning with COPE’s principles to serve authors and publishers effectively.

Language Editing and Service Provision

Our Approach to Service Delivery

People:

Trusting and valuing our team members.
Rigorously selecting based on experience and knowledge.
Investing in rigorous training for high standards.

Policies:

Designed to maintain high quality and add value at every stage.
Providing consistency across papers with reasonable flexibility.

Procedures:

Supporting customers and employees for consistently high-quality work.
Keeping procedures simple yet effective to avoid frustration.

Technology:

Utilizing technology for fair and predictable distribution of work.
Tracking papers, meeting deadlines, and intelligently solving customer challenges.

Ethics:

Outlining boundaries for staff operations based on ethical principles.

Partnerships

PUBRICA is a trusted name in scholarly publishing, working with reputable universities, institutions, journals, and publishers. We actively avoid partnerships with entities engaged in unethical practices and ensure our partners align with our ethical values. In conclusion, PUBRICA is unwavering in its commitment to quality, ethics, and customer satisfaction, striving to make a positive impact on the global research publication landscape.